Refund policy

We now accept returns in exchange of replacement coasters or a refund.

We will only accept returns on the following basis:

• It is within 28 days of the items being purchased
• Coasters must be in their original condition, with no damage unless they arrived damaged. Any damage upon arrival must be reported to us within 5 days of the delivery date

You must email thecoasterstore@outlook.com with your name, the product you bought and whether you would like a refund or a replacement. Once the coasters have been received back we will issue your request. You will receive a response to your email to confirm all this.